This website, and associated BENApp™ Mobile Device App, is an undertaking of:

The Ministry of Health and Wellness.Government of Barbados
Frank Walcott Building,
Culloden Road,
St. Michael,
Barbados, West Indies
+1 (246) 536-3800

Who else is part of this initiative?

Several different teams in and out of Barbados are working together to make this initiative happen successfully. The App is published by Keyed Systems/XAFE LLC in conjunction with non-profit organization Pathcheck. Multiple Ministry of Health and Wellness teams oversee the COVID-19 response in Barbados. Here is how to contact the BENApp team directly…

BENApp Technical Support

If you are setting up BENApp prior to your arrival, please take a look at our setup guide which contains step-by-step instructions. For any questions related to the BENApp App itself, including installation issues or problems with the functionality, please contact the Tech Support Team at support@benapp.gov.bb. You can also call the COVID Hotline at +1 (246) 536-4500.

Barbados COVID19 Hotline

For assistance if you have received an exposure notice, or for any questions related to scheduling of PCR testing, or getting results, please contact the COVID Hotline at +1 (246) 536-4500 or email the COVID HOTLINE: covid19.hotline@health.gov.bb.

Send us a quick message

If you have a query that’s not addressed in the FAQs, use the form below to send us a message. We will seek to respond within 24 hours.